Wow! What just happened?: Understanding and Addressing Challenging Behaviors on the Job

Fee Associated - $35

Part 3- Cleanup on Aisle 4! Responding to Behavioral Crises

Date: Wednesday, September 25, 2024

Time: 2:00 to 3:30 PM Eastern/ 1:00 - 2:30 PM Central/ 11:00 - 12:30 PM Pacific

Join us for the final installment of this three-part webinar series on providing effective support to employees with behavioral needs through empathetic approaches and impactful coaching strategies. This comprehensive webinar is designed to equip you with essential skills for effectively supporting individuals in crisis. Learn strategies to enhance your crisis management capabilities, improve workplace dynamics, and ensure a safe and supportive environment for all. This workshop is ideal for managers, team leaders, and professionals involved in crises.

Learning Objectives:

Acquire skills to address crises with empathy and professionalism, ensuring the safety and support of all involved.
Gain insights into how various coaching approaches influence workplace behavior and learn to adapt your methods effectively.
Master key de-escalation strategies such as active listening and emotional validation to help ease tense situations.
Identify strategies to create a safe and supportive atmosphere during crises and address the needs of all stakeholders.

Register for the 3 part webinar series
Register for Part 1: Building a Foundation for Success: Proactive, Positive Behavioral Support Strategies
Register for Part 2: Teaching Better Behaviors: A Toolkit for Coaches

Continuing Education Recognition:

Although this training is not pre-approved for continuing education credit hours, you may download a Certificate of Completion for CEU self-submission. Please see the information below for details on how to obtain your certificate.
The series subject matter aligns with the Certified Employment Support Professional Content Outline.

Additional Information:

TransCen provides captioning for all our webinars; if you need additional accommodations to successfully participate, please contact elearning@transcen.org.
Registrants will receive an email from elearning@transcen.org that will provide the webinar access instructions and a copy of the presentation.
TransCen records all webinars which will be available for on-demand viewing by returning to this course page after the session is complete.
Certificates of Completion are available for all sessions; to receive a certificate you must receive a score of 70% or higher on the quiz found under the course content tab.
Special pricing is available for groups of 10 or more. Contact elearning@transcen.org for more information or to register your group.